We've compiled our shoppers' most frequently asked questions below to ensure your visit
to GoGoPanda.com is a pleasant one. For more information about GoGoPanda.com,
check out our About Us page.
What are Deal Alerts?
GoGoPanda.com offers Free Deal Alerts,
an e-newsletter summarizing all the best offers. Sign up for our free newsletter for huge shopping
savings.
What is My Account? How do I save a coupon to use it later?
When you click on the "Save this deal" or "Bookmark this store" links throughout the site while browsing for deals, you can sign up for your own online coupon wallet account and save the deals to review later. So if you get interrupted (screaming kids or whatever), it's not a problem, just log back into “My Account” to see what you saved previously.
Do I have to pay anything to get coupons?
No, this is a free service that we provide. Enjoy!
How do I redeem the online coupons?
There are two types of online coupons stores offer: coupon links and coupon codes. Click on the offer link (e.g. 10% off this product) to redeem either offer. These coupons are redeemable online only and are not valid in retail stores.
For coupon links, it is not necessary for you to enter a code to obtain the discount. Clicking on the offer link is all that’s necessary. Discount will be applied automatically at checkout. Additional offer details including any restrictions (e.g. minimum purchase amount, promotion dates), etc. will usually appear on the clicked through page or during the checkout process.
For coupon codes, write down the coupon code (e.g. XXXXX) displayed before clicking on the offer link to redeem the offer. Coupon codes need to be entered during the online checkout process. Different stores handle coupon codes differently, but typically you will find a box named something like coupon code, source code, promotion code or discount code near the end of the checkout process to enter code.
Free shipping coupons can fall under either coupon category and usually require a minimum order amount to redeem the coupon.
Remember, never submit an online purchase until you see the savings or coupon deal applied to your purchase in your final review of the shopping cart, otherwise, be prepared to pay for the item at full price.
Note: It is not uncommon for a store to offer more than one coupon or coupon code at a time; however, these coupons are not normally “stackable.” This means that while the store may be offering more than one coupon, you can only apply one coupon or coupon code to your order. See store terms for details.
What else should I know about coupons?
Before redeeming any offer, make sure you understand any special terms and conditions related to the offer. Be aware that many coupons are single-use per account, delivery address, credit card, or e-mail address and others are only for first time buyers at a site. You may be able to set up multiple e-mail addresses and have multiple credit cards to maximize the number of times you can use a special deal. Many coupons expire quickly, so be sure to use them right away and to check back here often for new store deals.
Why is my coupon discount not appearing? What should I do if a coupon doesn’t work?
If the discount does not show up in your final shopping cart, the coupon has likely expired. All coupons are tested prior to posting and new/old offers are constantly updated, but given the speedy nature of the Internet, a coupon could expire quickly or a store may have opted to expire the coupon early or changed the coupon terms before notifying us. Please
Contact Us if you find a coupon is not working so that we may remove it promptly. Thank you. We update the site frequently and are constantly posting new store discounts so keep checking back with us for great bargains. Who knows it may be for the store you were just trying.
Where do these coupon codes come from?
Most coupon codes come to us directly from the stores, others from our research online or our users. New offers are added to GoGoPanda.com every day, so before you shop online, swing on by. With tons of retail store partners, we're sure to have a discount for you.
How much is shipping?
The shipping charges vary by store. You may be charged a shipping fee based on the weight of your order, the total amount of your order, or even the items that you ordered. Shipping charges are always displayed during checkout. If you are interested in finding out what the shipping fees would be for a particular order, please contact the store's customer support directly.
Will I be charged sales tax?
Sales tax also varies by store. Most stores only charge sales tax if you reside in the state their headquarters is located in. If you are going to be charged sales tax by a store, it will always be displayed during checkout. If you would like more information on the sales tax policy of a particular store, please contact their customer support directly.
What should I do if I need information on a certain product or merchant?
GoGoPanda.com is just a partner of the stores listed on our site, so we will not be able to answer any questions about the the availability of a certain product or status of your order (Stores typically send you an account link after purchase so you can log in directly to the store to check the status of items purchased). If you have specific questions about a product or store, please contact their customer support directly.
How can I track my items while it ships?
Following are top shipping service providers and their tracking options:
Is it safe to purchase items online?
It is very safe to purchase online if you know what to look for. Secure websites use encryption to protect your private information as it is sent over the Internet. You can verify a website is secure during your checkout process by confirming that the URL of the page changes from "http:" to "https:" (the "s" stands for secure) and that a closed padlock appears at the bottom right hand corner of your screen. Use a credit card vs. a debit card for the best consumer protection and never give out personal information such as your social security number or mother’s maiden name to a store. There is no reason why the store needs to have this.
I can't find the answer to my question above.
Please pop us an e-mail at at Contact Us. We're glad to help.